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FAQ

Question List

Can I get a payment plan?

Yes. Applying for financing is a simple, stress-free process with Merrell Home Improvement. We’re very easy to work with and can offer you multiple options. One of our most popular choices is 12 Months Same-As-Cash, but we have other plans, too.

Our options are so flexible that you don’t even need to make a down payment to start – we offer 100% financing for qualified buyers. Get a plan that best works for you. Visit our Financing page to discover more.

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What is included in your free consultation and quote?

Our consultations are about truly assessing your needs, not on pressuring you into buying. We reject high-pressure sales tactics. We’ll come to your home to assess the project space first hand. We’re there to answer all your questions and then share our expert recommendations.

We’ll give you a firm, fair quote and then the decision is yours.

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Will you always have the lowest price?

Not necessarily. What we have found is that if you look hard enough, you can always find someone willing to say they will do your project for ‘bottom-of-the-barrel’ pricing. The problem is that this kind of pricing often comes with poor installation or poor products or poor service – and often all three.

Before judging on price alone, consider these questions:

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Do you have references?

Yes – and we are happy to provide you with as many reference as you want. Ask them anything about their experience with Merrell Home Improvement. For more information, please visit our References page.

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Are you properly licensed and insured?

Yes. We strongly recommend that you make sure any contractor you are considering has all the necessary licenses and is properly insured. This is a sign that you are dealing with professionals, and also protects you from potential liability.

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What is your rating with the Better Business Bureau?

We have their highest possible rating: A+. We have built a superb reputation as a top quality home remodeler in Middle Tennessee. For more information on our BBB rating, please visit our Reputation page.

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More FAQs:

Additions & Remodeling FAQ

Window FAQ